In all seriousness

'What does WA stand for?'
'Washington.'
'What's a city there?'
'Seattle.'
'Why am I not finding any of our offices there?'
'We don't have any offices there.'
'No, we have offices in Washington, I know that for a fact.'
'Do you mean Washington DC?'
'Yea, what state is that in?'
'It's not in a state, it's on its own. Just enter the city and leave the state blank, you'll get the numbers.'
'Oh, right here it is.'
'Aren't you looking for a contact for a client in Washington State?'
'Yea, Washington.'
'Do you mean Washington DC or Washington State?'
'They're the same thing.'